Privacy Policy

This Privacy Policy explains how AmarBazari collects, uses, shares, and protects personal data when you browse the platform, create an account, place orders, communicate with support, or use related services.

Our goal is to process only the information needed for legitimate ecommerce operations, user support, compliance, and platform safety.

• Account information: name, phone number, email address, and login credentials or social login profile details.
• Delivery information: shipping and billing address, location details, and contact numbers used for order fulfillment.
• Order history: purchased items, payment status, order value, refunds, returns, and cancellation records.
• Device/browser data: IP address, browser type, device identifiers, and basic usage events for security and analytics.
• Cookies/local storage: session tokens, cart preferences, and personalization information.
• Payment information: payment reference and status. Full card details are processed by authorized payment providers and are not stored in full by AmarBazari.

• Process and deliver orders, including verification and logistics coordination.
• Provide customer support, complaint handling, and after-sales service.
• Detect fraud, policy abuse, suspicious activity, and operational risk.
• Send service notifications, order updates, and essential account communications.
• Improve platform performance, catalog quality, user experience, and reliability.
• Send marketing content where allowed by law and user preference, with opt-out controls for non-essential messages.

We may share data only as needed for operations, legal compliance, and service delivery, including:

• Marketplace sellers/vendors for order preparation and after-sales support.
• Courier/logistics partners for shipment, tracking, and delivery confirmation.
• Payment gateways/processors for transaction processing and reconciliation.
• Analytics and infrastructure providers, typically using aggregated or limited data.
• Regulators, law enforcement, or courts when legally required.

Cookies and similar technologies help us keep sessions active, remember cart state, understand usage patterns, and detect abuse.

You can control cookie behavior through browser settings. Disabling some cookies may reduce functionality.

You may receive order-related SMS, calls, email, or app notifications required to complete service. Marketing communications are optional where required by law.

You can opt out of non-essential promotional messages by following unsubscribe instructions or contacting support.

We retain personal information for as long as needed to provide services, comply with Bangladesh legal requirements, maintain accounting records, resolve disputes, and enforce platform policies.

When retention is no longer required, data is deleted, anonymized, or securely archived based on operational needs.

AmarBazari applies reasonable technical and organizational safeguards to protect personal data from unauthorized access, alteration, or misuse.

No internet transmission method is fully risk-free, but we continuously improve controls for account security and operational monitoring.

Subject to legal and operational constraints, you may request to:

• Access or update account and profile information.
• Request deletion of specific personal data where feasible and lawful.
• Withdraw consent for optional processing and marketing communications.

To exercise rights, contact support using the details in this policy.

AmarBazari is intended for general users and does not knowingly collect personal data from children in violation of applicable law. If such data is identified, reasonable removal steps will be taken.

Our core operations are primarily based in Bangladesh. Some service providers may process limited data from infrastructure outside Bangladesh, with appropriate safeguards where applicable.

We may update this policy to reflect legal, technical, or operational changes. Updated versions are published on this page with an updated effective date.

Continued use of the platform after changes indicates acceptance of the revised policy.

For privacy-related requests, data concerns, or grievance submissions, contact AmarBazari support using the contact information provided below.